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How to Setup Your APN

Before you get started:

Please ensure the mobile networks are ON prior to toggling on the mobile hotspot.

Please see the instructions below for further details:

How to toggle on Mobile Networks

Step 1: Go to settings on the phone

Step 2: Click on Mobile networks

Step 3: Select Mobile Data and toggle on (once toggled on, you should see a check mark)

Step 4: Select International Data Roaming and ensure it is toggled on (check mark)

How to check the Mobile Hotspot Settings

Step1: On settings, select More...

Step 2: Then select Tethering & Mobile Hotspot

Step 3: Click on Mobile Hotspot Settings

Step 4: Select Configure Mobile Hotspot

Step 5: Ensure the Network SSID and Password matches the mobile hotspot's name on the back of the phone

Step 6: Toggle on the Mobile Hotspot

In addition, please ensure the device is on for troubleshooting purposes. If this doesn't work, please contact our customer care or dial 611 on your rental phone for further assistance.

Pocketwifi Bahamas | Customer Care

Enjoy your Vacation!

Direct +1 (813) 252-2219

Fax +1 (877) 649-9398

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